Saturday, October 12, 2013

Siebel Server configuration fails in Windows 2008 Servers

Sometimes the Siebel server configuration wizard will throw an error at the end of execution saying 'Siebel Server configuration failed with errors'. I was also faced with this same issue and spent a considerable time finding my way through the Siebel logs, but with no luck.

After working with the OCS team, got the solution as described below:


Reason - Siebel server configuration executed as a service user in Windows 2008 Server. Starting from Windows 2008, there is a new feature introduced called User Account Control (UAC), which notifies/prevents user account modifications to the server. A typical example of a UAC prompt is like the one below:





There are two workarounds provided
1) Keep UAC (User Account Control) turned on. Login as the user Administrator . Perform the gateway configuration

OR

2) Disable UAC. Use the following procedure to disable UAC:

1. Click Start, and then click Control Panel.
2. In Control Panel, click User Accounts.
3. In the User Accounts window, click User Accounts.
4. In the User Accounts tasks window, click Turn User Account Control on or off.
5. If UAC is currently configured in Admin Approval Mode, the User Account Control message appears. Click Continue.
6. Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK.
7. Click Restart Now to apply the change right away, or click Restart Later and close the User Accounts tasks window.
8. Login using your username (Siebel.SA in this customer case, or any other user that is part of Administrators group) and configure the gateway after the machine is restarted.

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